Privacy Policy

London Abused Women’s Centre (LAWC)

Effective Date: June 9th, 2025

1. Introduction

The London Abused Women’s Centre (“LAWC”, “we”, “us”, “our”) is committed to protecting your privacy and safeguarding any personal information you provide through our website, https://www.lawc.on.ca/ (the “Website”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit the Website, make a donation, purchase merchandise, or engage with our services.

2. Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, mailing address, phone number.

  • Transaction Information: Payment details (processed via secure third-party providers), purchase or donation amounts, order history, and billing information.

  • Account Information: Communication preferences.

  • Shipping Information: Recipient name, address, and contact details for merchandise orders.

  • Additional Information: Information you voluntarily provide through forms, inquiries, or correspondence with LAWC.

We do not knowingly collect personal information from children or minors without appropriate consent.

3. How We Use Your Information

We use your personal information to:

  • Process donations and issue charitable tax receipts.

  • Fulfill merchandise orders, including shipping and local pickup arrangements.

  • Communicate with you regarding your transactions, orders, or service inquiries.

  • Send relevant updates, confirmations, and service communications.

  • Maintain internal records, audit compliance, and improve our services.

  • Comply with applicable legal and regulatory requirements.

We do not sell, rent, or trade your personal information.

4. Third-Party Service Providers

We may share your information with third-party service providers who assist with:

  • Secure payment processing

  • Order fulfillment and shipping

  • Website hosting and technical support

  • Email communications and donation processing

These providers are authorized to use your information solely to perform services on our behalf and are required to maintain the confidentiality of your information.

5. Data Security

We take reasonable measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. External Links

The Website may contain links to third-party websites not operated or controlled by LAWC. We are not responsible for the privacy practices or content of those sites. Users should review the privacy policies of external websites before providing personal information.

7. Cookies & Website Analytics

The Website may use cookies and analytics tools to improve user experience and gather website usage statistics. You may adjust your browser settings to disable cookies if preferred.

8. Accessing and Updating Your Information

You may request access to or correction of your personal information by contacting us using the contact information below. We will respond to such requests as required by law.

9. Changes to this Policy

We reserve the right to modify this Privacy Policy at any time. The “Effective Date” above reflects the most recent version. Your continued use of the Website constitutes your acceptance of any changes.

10. Contact Information

For questions or concerns regarding this Privacy Policy, please contact:

London Abused Women’s Centre

jen@lawc.on.ca

519-432-2204